Privacy Policy

How we collect Personal Data

We use basic sources of information only which include:

Information about you that you give to us by entering information via our websites email enquiry page or our social media pages or by corresponding with us by phone, email or otherwise. The information you give to us includes your name, contact details (such as phone number, email address and postal address), enquiry details and sometimes includes your opinion of our products and services.

How we use your information

The Darcy Group will only use the Personal Data for the benefit of its customers or for some other lawful purpose. For example, we may use your Personal Data:

• To correspond and communicate with you
• For logistical purposes i.e. to arrange deliveries etc
• For general administration including managing your queries
• For the prevention of fraud and other criminal activities
• To undertake credit checks for finance (if applicable)
• For information security in order for us to take steps to protect your information against loss or damage, theft or unauthorised access
• To comply with a request from you in connection with the exercise of your rights
•To enforce or protect our contractual or other legal rights 

We will never share your Personal Data with a third party.

Where your information is stored and how it is kept secure
We hold your information in our secure computer systems and in some cases in hard form in our offices customers in accordance with GDPR regulations.

How long your information will be held
If we collect your Personal Data, the length of time we retain it is determined by a number of factors including the purpose for which we use that data and our obligations under other laws however we do not retain Personal Data in an identifiable format for longer than is necessary. The only exceptions to this are where:

The law requires us to hold your Personal Data for a longer period, or delete it sooner

You exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted in this paragraph, or because we are required under the law (see further Erasing your Personal Data or restricting its processing in section 8 below)